Description
We have an average of 100,000 strands of hair. Each one of them goes through a growth phase, a resting phase and ultimately, a loss phase. The staggered timing of these hair cycles helps to ensure that the amount of hair remains constant. Our Ginseng CAFFEINE LINE provides a lasting boost to blood circulation in the scalp and promotes natural hair regrowth. The hair’s structure is enhanced and the hair becomes stronger and easier to manage.
Ginseng CAFFEINE RINSE CONDITIONER Supports the effect of Ginseng CAFFEINE SHAMPOO and Original HAIR TINCTURE. With precious extracts of ginseng, guarana, nettle and stimulating caffeine.
About Rausch:
We have been cultivating our herbal expertise since 1890. Using special in-house methods, we extract natural active ingredients from carefully hand-selected herbs to harness this treasure for you to feel beautiful. Environmental sustainability is in our DNA.
- number 1 hair care product in Switzerland
- Silicon and paraben free
- products of up to 99% of natural origin
Refund Policy
Thank you for shopping with SohatiCare. We value your satisfaction and aim to provide the best service possible. Below is our updated return and exchange policy.
Return Eligibility
Our products can be returned within 3 days of the original purchase date. To be eligible for a return, please ensure the following:
- The product was purchased within the last 3 days.
- The product is unused and in its original condition.
- You have the receipt or proof of purchase.
- You have obtained a Return Merchandise Number (RMN) from us.
Exchange Policy
You may exchange the product for another item or return it for a gift card. Exchanges are accepted once per order number.
Exceptions:
- Items purchased with a gift card or during a special promotion cannot be returned or exchanged.
- Electronics cannot be exchanged or returned if the packaging has been opened.
- Cosmetic products (e.g., nail polish, lip liners, lipsticks, mascara, roll-ons) cannot be exchanged due to hygienic reasons.
- Quantities are limited to 2 per customer (from the same offer or bundle).
If you receive a damaged product, please notify us immediately. The product must be returned to our warehouse for inspection and approval by our Quality Control department. Once approved, an exchange will be processed. Shipping costs for exchanging damaged items will be covered by SohatiCare.
Return Process
To initiate a return, please contact us to obtain a Return Merchandise Number (RMN):
- Email: customer@sohaticare.com
- Lebanon: Ramaco Center, Bauchriye, Lebanon
- Egpyt: The net Global, 37 Taha Hussein Rd, Huckstep, El Nozha, Cairo Governorate 4473303
- Jordan:The net Global, Al Hamadani 3 Complex, Mecca Al Mukarramah St 162, Amman, Jordan
Shipping charges incurred in connection with the return of a product are non-refundable. The cost of return shipping is $3.50 (daily rate applies). Customers are responsible for the shipping costs and the risk of loss or damage to the product during shipping both to and from SohatiCare.
Note: Any order that has been exchanged more than twice will incur charges for the third exchange.
Sale Items
Sale items can be refunded.
Contact Us
For any questions or further clarification about our Returns and Exchange Policy, please contact us at:
- Email: customer@sohaticare.com